The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Australia : 2 - 4 weeks
- Canada : 2 - 4 weeks
- North America : 3 - 5 business days
- Europe : 2 - 4 weeks
- Asia Pacific : 2 - 4 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
Custom and personalized orders are always welcome! Just send me a convo and I'll respond within 24 hours.
Hand wash or gentle machine cycle and lay flat to dry
Newborn sizes fit babies approximately 6-8 pounds. All other dimensions are specified in each listing.
It is highly recommended that if at all possible, you provide your baby's measurements to ensure a custom fit, please send me your measurements and I will make sure to customize your order.
Gift wrapping and packaging
All items are delivered in a gorgeous purple box, filled with pretty floral tissue paper, and carefully wrapped with decorative twine.
If giving as a gift, a card is available to hand write a special note to your loved one.
Care instructions are also provided on the tag that comes with item.
Do you provide full refunds if I am not happy with my purchase?
Absolutely! I believe in customer service and will deliver a full refund within 30 days if you are not completely satisfied with your purchase, minus shipping fees.